Frequently asked questions about our Referrals Training and curriculum

Provide offers FREE professional development training (including CEUs, resources, and tools) for health and social service providers on giving accurate, informed, and non-judgmental referrals for unintended pregnancy and abortion care. Our approach is efficient and flexible, with on-site and virtual training options, as well as ongoing technical assistance, to ensure a long-lasting partnership that supports quality, comprehensive care.

Health and social service providers (physicians, nurses, counselors, advocates, case managers, social workers) are critical links to helping people obtain quality, compassionate care for a range of health care needs, including reproductive healthcare. To make effective referrals for various kinds of client and patient needs, you must manage a considerable amount of knowledge and skill. Our trainings will give you the tools necessary to better and more quickly navigate conversations about unintended pregnancy, resulting in the provision of higher quality client-centered care.

Our training model rests on the knowledge that it takes a team of dedicated, informed professionals to care for clients and patients. Provide works closely with workplaces to customize our training to your needs. Our approach is efficient and flexible, with on-site and virtual training options, as well as ongoing technical assistance support. Trainings are appropriate for clinicians, health administrators (management and non-management), counselors, case workers, social workers, educators and advocates, frontline staff, and others who work with people vulnerable to mistreatment and misinformation.

All trainings are FREE, and we don’t charge fees for technical assistance or CEUs.

Our training curriculum helps you and your staff counsel clients and patients with unintended pregnancy and refer them to high-quality reproductive healthcare options.


On-site Training

Can be adapted and offered as a 3-, 4- or 5-hour workshop.


Why Refer: Examining Personal & Professional Norms

  • Learn a simple model for effective referral-making
  • Recognize the emotional importance of honoring clients’/patients’ right to make their own decisions
  • Recognize your professional responsibility to honor clients’/patients’ decisions and privacy
  • Recognize how your own feelings and attitudes might conflict with providing care
  • Identify referral behaviors that respect clients’/patients’ confidentiality and right to make their own decisions
  • Increase your sense of comfort and professional pride about referring even when you feel personally ambivalent

How to Refer: Barriers People Face & How to Make a Thorough Referral

  • Define referrals as part of service provision
  • Understand general barriers in accessing pregnancy options and abortion in particular
  • Describe the consequences of delays in access to client/patient health
  • Describe and demonstrate best practices for thorough referrals
  • Increase knowledge about, and opposition to, centers that misinform or manipulate people experiencing unintended pregnancy
  • Understand how implicit bias and past experience can create a sense of discomfort with providers and affect referral making

What: Special Topics in Reproductive Health Referral-Making

  • Place abortion in the context of necessary reproductive health care
  • Explain basic information and address common myths about abortion
  • Reflect on your beliefs so as to recognize your own biases; recognize the diverse perspectives of different individuals within a participant group, and enhance empathy/appreciate the difficulty of assigning an abstract moral hierarchy to people’s situations

Pregnancy Options Counseling: Preparing to Be a Reflective Resource

  • Be introduced to pregnancy options counseling techniques, including validating, seeking understand, and referring
  • Review the options for clients/patients with an unintended pregnancy

Tools for Combatting Stigma: Ensuring That Sites Have What They Need

  • Identify specific tools for combatting stigma in the workplace
  • Identify ways that your workplace can become a more supportive and respectful environment for all staff and clients
  • Place abortion in the context of necessary reproductive health care


Virtual Training

Join us for one — or all — of our six new virtual trainings, starting June 2020.


Making Quality Referrals for Abortion Care

Learn about available tools for making quality abortion referrals and how to use them.  

This webinar will describe the potential consequences to clients/patients when they don’t get the referrals they need, and will equip healthcare and social service providers with two tools they can use to make quality referrals for abortion care: our Abortion Referrals Tool and Pregnancy Referrals Toolkit.


What’s Stigma Got to Do with It?  

Learn strategies to combat stigma in the workplace.

This webinar trains frontline providers to effectively identify and mitigate stigma in the patient – provider interaction. Learn what clients want from their provider and strategies to combat and change behaviors around stigma in the workplace.


Supervising Staff that Make Referrals? What You Should Know About Policies and Protocols 

Learn how your organization can create and implement effective abortion referral policies and procedures.

This webinar is designed specifically for healthcare and social service supervisors and leaders. Participants will learn about managing change, practice reviewing and critiquing policies, and develop a plan for creating or updating policies and procedures to use at their sites.


Pregnancy Options Counseling: Professional Ethics and Patient Autonomy

Increase your pregnancy options counseling skills and identify resources for quality referrals for unintended pregnancy.

This webinar focuses on the skills, tools, and information a frontline service provider needs to effectively counsel a patient or client experiencing an unintended pregnancy, while prioritizing patient autonomy and professional ethics.


Guiding Pregnant Clients Where to Go with STAR 

Learn Provide’s user-friendly STAR model to ensure quality referrals for abortion.

Use the four components of the STAR model for making quality referrals even when you feel personally ambivalent about the referral you’re making. We’ll discuss each part of our STAR Model and share why each part is critical, particularly for stigmatized reproductive healthcare referrals. Participants will have an opportunity to practice and get feedback on using the model.


Meet the Providers 

Get first-hand knowledge and guidance from the field.

This interactive webinar will introduce you to abortion providers in the Southeast. Learn why they went into the field, how stigma impacts their professional and personal lives, and the safety of abortion care. Walk through a typical client visit with them to understand how to make quality abortion referrals and why it is so critical.



Additionally, we offer ongoing follow up and support through our Technical Assistance Program, ensuring a long-lasting partnership that supports quality and comprehensive care within your setting.

Our approach is efficient and flexible, with on-site and virtual training options, as well as ongoing technical assistance support. We’re particularly committed to service providers working in the highest-need parts of the country. We offer on-site trainings in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, and Tennessee. Don’t see your state listed? Check out our virtual training opportunities!

No. We are a national nonprofit health organization that works in partnership with health and social service providers to build a health system that is equipped to respond to women’s health care needs around unintended pregnancy. We envision a healthcare system that cares for the whole person with dignity and respect, and where workers have the tools and support to offer the best care to their clients. We’re invested in increasing access to care, reducing health inequity, and combating stigma and barriers in health care delivery. We don’t participate in political advocacy of any kind.

For on-site trainings: We’ll bring a laptop, projector (if needed), and power strip. All your site needs is an extension cord and electrical outlets.
For virtual trainings: All you need is access to a laptop or desktop computer, tablet, or mobile phone with internet connection.

Submit a Referrals Training Quiz, and one of our team members will follow up with you within three business days.