Our on-staff Evaluation Team collects data throughout the year from our training participants and teams. We use this to inform every part of our training.
PROVIDE PLACES A PRIORITY ON EVALUATING OUR PROGRAMS TO ENSURE EFFECTIVE IMPLEMENTATION, MEANINGFUL IMPACT, AND CONTINUOUS LEARNING.
Participant Satisfaction
In 2017, Referrals Training satisfaction reached an all-time high, with 94% of trainees reporting feeling “very satisfied” with all aspects of their training experience, including the way the topics were addressed, the information provided by the presenters, and the teaching methods and activities. The percentage of trainees who reported being “not satisfied” was under 1% on all measures.
“I thought it was a very informative training delivered very non-judgmentally in a really good, balanced way.”
- Family planning unit manager, North Carolina
94%
Very Satisfied with the way topics were addressed
94%
Very Satisfied with the the information presented
94%
Very satisfied with the teaching methods and activities
“I can’t say enough good things about [the training]. As an Outreach Coordinator, whenever I go to a training what I always look at is if it is put on competently and does it make sense for the material and the audience? It was brilliant. There was food, a full range of activities (group and individual), there was opportunity for people to share their experiences and ask questions, the networking aspect was fantastic…I was just floored at [the trainer’s] competency, her passion, her compassion, and professionalism.”
- Family planning unit manager, North Carolina
Knowledge and Skills
Our trainings effectively prepare staff to counsel and refer pregnant clients, building staff knowledge, confidence, and skills.
“I did feel more educated, empowered, at a concrete level rather than having an abstract knowledge, knowing what to do if a client comes to me with this… they did expand my knowledge on what steps to take if it does come up with a client.”
- Court Advocate, North Carolina
I have the skills and information I need to effectively refer a client with an untended pregnancy for pregnancy termination if she requests it.
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
I have the skills and information I need to effectively counsel a client with an untended pregnancy on all her options.
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
Abortion is a medically safe procedure.
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
I can provide counseling or referrals for any reproductive health service without fear of judgment by coworkers.
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
I am comfortable providing clients who have recently experienced sexual violence with information about emergency contraception.
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
Intention to Refer
Our trainings inspire real-world changes in practice. 76% of all trainees leave our trainings prepared and willing to refer for abortion. Over two thirds of participants (68%) who previously did not refer for abortion indicated on their post-training survey that they would refer for abortion in the future.
“It opened my mind. Some of the information I had going into it was wrong. I am more educated. I am more prepared with this information, while as before I would’ve not offered this information.”
- Substance Abuse Peer Support Specialist, Kentucky
Present all pregnancy options without judgement or bias
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
Provide a referral for prenatal care if the client requests it
“Agree” or “Strongly Agree”
Provide a referral for abortion care if the client requests it
“Agree” or “Strongly Agree”
Follow up with the client afterwards to determine whether or not she had a positive outcome
“Agree” or “Strongly Agree”
Pre-Training
Post-Training
Pre-Training
Post-Training
Pre-Training
Post-Training
“Abortion is part of reproductive health services, filling in when other contraceptive measures fail or are not used appropriately, and it is especially essential to have a full understanding of abortion and other options when working with underserved women. who may not have a complete understanding of their options and may need extra assistance navigating the system.”
– Provide training participant and survey respondent
“The training helped me understand that I needed to slow down, listen, and be more empathetic and understanding. We have about 15 minutes with each client; we are rushed. I think more than anything else, the training helped me understand how important it is to give her time to let her process as much as she can within the limited time we have in clinic, and to give her all the options she has in an unbiased manner.”
- Public health nurse, South Carolina