Guiding Pregnant Clients Where to Go with STAR


In this training, participants will learn a simple and effective tool for case-management and referral making. We will discuss each part of the STAR Model and why each step is a critical when making referrals, particularly for stigmatized healthcare service, like abortion. Participants will be given the opportunity to apply what they’ve learned and receive real-time feedback from the facilitator and their peers.

Target Audience

Anyone who works directly with clients and patients and makes referrals including, but not limited to:

  • Nurses
  • Social workers
  • Case workers
  • Advocates
  • Peer support specialists
  • Hotline volunteers
  • Behavioral health professionals
  • People who work in the following systems of care: domestic violence and sexual assault support services, substance use treatment, HIV/AIDS service organizations, and primary care

Learning Objectives

By the end of this training, participants will:

  • be able to identify provider behaviors that don’t center client autonomy;
  • have built empathy for clients/patients;
  • understand the link between the quality of provider interactions and patient retention; and
  • have learned each step of the STAR Model, practice using it, and get real-time feedback from the facilitator and their peers.

Available Continuing Education Units

“They need more than just an info sheet. They need us to help them connect the dots.”

Domestic Violence Counselor, Virginia

We’re particularly committed to service providers working in the highest-need parts of the country. We offer on-site training in Alabama, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, and Tennessee. Combined with our tailored technical assistance and virtual training options, on-site trainings help to ensure a long-lasting partnership that supports quality, comprehensive care within your setting.

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